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Invitation to Bid: E2003GXMPKRI — Supply, Delivery and Maintenance of ICT Equipment and Services
Invitation to Bid: E2003GXMPKRI — Supply, Delivery and Maintenance of ICT Equipment and Services
The Ekurhuleni Metropolitan Municipality (EMM) hereby invites suitably qualified suppliers and service providers to tender for Bid No. E2003GXMPKRI. The bid covers the supply, delivery, installation, support, and maintenance of ICT hardware, software, and related services to municipal departments over a stipulated contract term.

📋 Tender Snapshot

Item Details
Bid Number E2003GXMPKRI
Description ICT Equipment, Software & Services: supply, install & maintain
Entity / Municipality Ekurhuleni Metropolitan Municipality
Service Locations Various municipal offices, data centers, and branches across Ekurhuleni
Publication Date Around 10 October 2025
Closing / Submission Deadline As specified in the tender documentation
Compulsory Briefing / Site Visit To be confirmed in the tender pack
Contact for Enquiries Included in the E2003GXMPKRI tender documents

💡 Scope of Work

The tender entails:

  • Supply of ICT hardware (servers, workstations, networking, peripherals)

  • Supply and licensing of software solutions and system software

  • Installation, integration, and configuration across municipal sites

  • Maintenance contracts, support, and service level agreements (SLAs)

  • Training of municipal IT staff and knowledge transfer

  • Warranty coverage and spares provisioning

  • Ongoing technical support and upgrades


✅ Key Bid Requirements

Prospective bidders must ensure the following in their proposals:

  1. Technical Compliance: Match or exceed the technical specifications for hardware and software enumerated in the tender.

  2. Proven Track Record: Provide references and past work of similar scale in municipal or governmental ICT deployments.

  3. Warranty & Support Plans: Include warranties, SLA options, and maintenance strategies.

  4. Training & Support: Plan for training municipal IT personnel and ongoing knowledge handover.

  5. Local Content & BEE Considerations: Municipal tenders often weigh on local manufacturing and BBBEE compliance.

  6. Compatibility & Integration: Ensure solutions can integrate with existing EMM systems and data architecture.

  7. Scalable Design: Design solutions that can evolve or scale as municipal ICT needs grow.

  8. Complete Pricing: Clearly separate costs for hardware, software, installation, support, and training.

  9. Compliance & Documentation: Ensure compliance with municipal IT policies, cybersecurity requirements, and data protection laws.


🛠 Tips for a Competitive Bid

 

  • Read all tender documents carefully, including annexures and evaluation criteria.

  • Attend any compulsory briefings or visits to clarify technical and logistical requirements.

  • Demonstrate your ICT capability with case studies or client testimonials.

  • Offer service tiers and SLA options to give EMM flexibility.

  • Address scalability and upgradability of proposed solutions.

  • Design transparent, realistic pricing to avoid budget surprises.

  • Emphasize BEE and local content compliance as these likely form part of evaluation.

  • Submit in the required format before the deadline, with all annexures properly filled.

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