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This RFQ is an important opportunity for carpet and flooring firms with experience in large-scale, high-traffic installations in an airport environment. Below is a comprehensive breakdown of what the tender involves, how to prepare a competitive submission, and strategic advice to enhance your chances of success.
Key Tender Details
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RFQ Number / Reference: RFQ29679
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Department / Authority: ACSA (Airports Company of South Africa)
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Bid Description: Supply and Installation of Carpets at King Shaka International Airport (Once Off)
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Work Location: King Shaka International Airport, La Mercy, Durban, KZN
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Opening / Publication Date: 14 October 2025 (Tuesday)
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Closing / Submission Deadline: 27 October 2025 (Monday), 16:00 (4:00 PM)
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Contact Person / Enquiries:
Name: Mlungisi Professor Mgobhozi
Email: Tenders3.ksia@airports.co.za
Tel: 032-436-6198 -
Compulsory Briefing Session / Site Visit: Yes — compulsory
Date: 15 October 2025, 12:00 noon
Venue: King Shaka International Airport, Reception, Ground Floor, Multi-Storey Office Block -
Special Conditions: N/A (no special conditions listed)
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Tender Documents Available:
* ECSC CONTRACT.pdf (≈ 540.5 KB) EasyTenders
* RFQ29679 KSIA CIDB ADVERT.pdf (≈ 3.5 KB) EasyTenders
Why This RFQ Matters
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High Visibility Project
An airport environment is a showcase space. Work completed here can serve as a reference for further contracts in airports, retail spaces, or government facilities. -
Complex Installation Environment
Airports impose strict standards on safety, noise, interference with operations, passenger flow, and disruption — successful delivery requires careful planning and execution. -
One-Time but High-Value Scope
Though this is a once-off contract, the scale and visibility make it worthwhile. Delivering excellence could lead to maintenance contracts or further flooring jobs across ACSA’s network. -
Demonstration of Technical Capability
Suppliers who can show they have experience in large carpet installations, quality materials, and project management excellence will stand out. -
Strict Compliance & Risk Management
With safety and operational continuity prioritized in an airport, compliance with all standards (SHE, quality, schedule) is essential.
Scope of Work & Technical Requirements
While the full technical specification is contained in the tender documents, the following typical tasks can be expected:
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Supply of Carpets
High-quality carpet tiles or broadloom designed for heavy foot traffic, durability, fire resistance, stain resistance, and aesthetic suitability for airport interiors. -
Site Survey & Measurements
Precise measurement of floors to be carpeted, taking into account routing, corners, thresholds, and existing obstacles. -
Surface Preparation
Removal of old flooring (if needed), subfloor preparation (leveling, cleaning), moisture tests, priming. -
Installation & Laying
Correct layout, alignment, edge finishing, transitions, adhesive or modular fixings per specification. -
Quality Assurance & Inspection
Inspection during and after installation to meet tolerances, flatness, alignment, seam appearance, and finishing. -
Post-Installation Services
Warranty, repairs for defects, maintenance advice and possibly maintenance service period (though this is once-off). -
Handover Documentation
As-built drawings, maintenance guidelines, certificates or guarantees from manufacturer, warranties. -
Safety and Operational Compliance
Work must not disrupt airport operations unduly; must comply with ACSA’s safety, security, and SHE regulations.
Who Should Tender / Eligibility
Prospective bidders should ideally possess:
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Prior experience in carpet supply and installation in commercial, retail, institutional, or airport settings.
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Access to credible manufacturer warranties or supply chains for quality carpets.
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Skilled workforce capable of executing large-scale installations under strict tolerances.
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Ability to coordinate with airport operations, security requirements, and restricted access.
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Financial stability and capability to carry upfront costs.
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Knowledge of safety protocols (SHE, risk management) especially in operational premises.
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Compliance with local statutes, BEE criteria, and municipal procurement policies (if applicable).
Evaluation & Selection Criteria
Though the official criteria are in the tender documentation, bids will likely be evaluated on:
| Criterion | What ACSA Will Evaluate |
|---|---|
| Technical Compliance | Carpet type, durability, fire rating, alignment with specification |
| Experience & Track Record | Past installations, references for similar projects |
| Project Plan & Methodology | Schedule, logistics, workforce planning |
| Pricing & Cost Structure | Detailed pricing breakdown, value for money |
| Warranty & After-Sales Support | Guarantees, maintenance support |
| Safety / SHE Compliance | Proposed safety protocols, training, site safety plan |
| Disruption Minimization | Approach to possibly working during off-peak times, minimising impact |
| BEE / Local Content | Level of ownership, participation, local supply content |
Bidders should address each of these criteria directly in their submission.
How to Prepare a Competitive Quotation
Below is a suggested approach to structuring and preparing a winning submission:
1. Register / Confirm Access to Documents
Ensure you have downloaded all relevant technical and legal tender documents from EasyTenders, including specification annexures.
2. Attend the Compulsory Briefing / Site Walk
Date: 15 October 2025, 12:00
Venue: King Shaka International Airport main reception (ground floor)
Your attendance is mandatory — missing this may disqualify you. Use this opportunity to inspect site conditions, ask clarifications, and note access constraints.
3. Site Evaluation & Measurements
Post-briefing, conduct your own site inspection if allowed, re-measure areas, identify obstacles, routing, thresholds, and confirm base conditions.
4. Technical Proposal & Methodology
Detail your approach including:
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Carpet product type, backing, fire rating, durability specs.
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Subfloor preparation methods, adhesive type, installation techniques.
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Layout visuals, seam alignment, edge treatments.
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Quality checkpoints, tolerance thresholds, inspection plan.
5. Project Schedule & Phasing
Define a timeline including:
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Mobilization and material delivery
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Flooring removal and preparation
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Installation phases, shifts / work windows
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Quality inspections
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Handover and adjustments
If working during off-hours or phased rollout, explain disruption minimization strategy.
6. Pricing / Cost Breakdown
Offer a clear breakdown:
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Carpet cost (per m²)
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Adhesives / consumables
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Subfloor prep / leveling
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Labor costs
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Transport and logistics
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Waste disposal / old flooring removal
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Overheads, profit margins
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Contingency / risk allowances
Justify high-value line items in your narrative.
7. Warranty & After-Sales Support
Describe your warranty coverage (e.g. defects, seam issues), maintenance or repair support for a defined period, and commitment to rectify issues.
8. Safety, SHE & Compliance Plan
Include:
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Safety protocol and site safety plan
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Risk assessments, PPE usage
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Work hours and impact mitigation (especially in airport setting)
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Security coordination (airport badge, access policies, supervision)
9. Corporate Credentials & References
Supply:
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Company profile, relevant past projects
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CVs of key personnel
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References or contactable clients (especially large installations)
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Financial statements (if required)
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BEE / local content certificates (if required by ACSA)
10. Returnable Documents & Annexures
Ensure all forms, declarations, compliance checklists, tax clearance documents, and tender-specific returnables are completed, signed, and included.
11. Review & Compliance Check
Cross-check your submission with the tender’s compliance checklist (often included in RFQ). Make sure everything is packaged as required.
12. Submit Before Deadline
Submit by 27 October 2025, 16:00 (4:00 PM). Late submissions are typically rejected. Confirm whether submission is physical, electronic, or via EasyTenders platform.
Risks & Challenges — How to Mitigate
| Risk | Mitigation / Strategy |
|---|---|
| Unexpected site conditions (uneven floors, moisture) | Over-inspect during site visit; allow contingency; propose floor leveling |
| Material supply delays | Use reputable suppliers; ensure buffer stock; track procurement early |
| Disruption to airport operations | Plan shift work times (nights or low traffic windows); coordinate with airport authority |
| Safety or security noncompliance | Engage with airport security early; provide site safety plans, staff training |
| Underpricing key items | Use realistic cost modeling; include contingency margins |
| Quality / seam alignment issues | Set tight QA checkpoints; schedule rework buffer days |
Value-Added Suggestions to Distinguish Your Bid
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Propose modular carpet tile systems that allow isolated tile replacement rather than full carpet changes (cost saving for the client).
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Offer acoustic or anti-slip carpet variants for high footfall or retail zones.
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Include warranty extension options or multi-year maintenance agreements.
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Demonstrate green / sustainable carpet options (e.g., recycled fiber, low VOC).
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Use visual mock-ups or 3D layouts to help the client envision finish and layout.
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Offer fast replacement services for damage spots (with discounted rates).
These extras show initiative, client-centric thinking, and can help your bid stand out in technical scoring.
Final Thoughts & Next Steps
The RFQ29679 procurement for carpet supply and installation at King Shaka Airport is a compelling, high-visibility opportunity for firms specialized in flooring and high-end installations. Its success depends not just on cost, but finesse of planning, compliance, and execution.
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Ensure strict compliance with mandatory meeting and site visit attendance.
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Tailor your technical response to the high-traffic, operational airport environment.
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Emphasize risk planning, safety, and minimal disruption.
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Present a transparent, well-structured pricing model.
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Use your experience and references to build credibility.
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